Effective Date: September 8, 2026

This Privacy Policy explains how BritLin Cleaning, LLC (“BritLin Cleaning,” “we,” “us,” or “our”) collects, uses, and protects information from visitors to britlincleaning.com (the “Site”). It covers:

1. What personal information we collect and how we use it
2. How cookies and tracking technologies are used on this Site
3. Your choices regarding your information
4. How we protect your information
5. How to correct or request deletion of your information

Information We Collect

We collect information you voluntarily provide to us, including when you:

• Submit a quote request or contact form (name, email address, phone number, ZIP code, home square footage, and desired service)
• Sign up for SMS or email updates
• Call, email, or otherwise contact us directly
• Create an account through our client portal, hosted by MaidCentral (a third-party service we use for scheduling and account management)

We are the sole owners of the information collected through this Site. We do not sell or rent this information to third parties.

Cookies and Tracking Technologies

Like most websites, we use cookies and similar tracking technologies to understand how visitors use our Site and to improve your experience. Specifically:

• Google Tag Manager / Google Analytics — helps us understand Site traffic and usage patterns.
• Meta (Facebook) Pixel — helps us measure the effectiveness of our advertising and may be used to show you relevant BritLin Cleaning ads on Facebook and Instagram based on your visit to our Site.

These tools do not provide us with your name, email address, or phone number unless you separately submit that information to us directly.

By using this Site, you consent to our use of cookies as described here. You can control or disable cookies through your browser settings. You can also manage ad personalization directly through:

• Meta’s ad preferences: https://accountscenter.facebook.com/ads/
• Google’s ad settings: https://adssettings.google.com/
• Digital Advertising Alliance opt-out: https://optout.aboutads.info/

Disabling cookies may affect certain features of the Site but will not prevent you from requesting a quote or contacting us.

How We Use Your Information

We use the information you provide to:

• Respond to your quote request or inquiry
• Schedule and manage cleaning services, including through our MaidCentral client portal
• Send you appointment-related communications
• With your consent, send you promotional emails or text messages about specials, new services, or updates to this policy

If you opt in to text or email communications through our quote form, you may opt out at any time (see below).

We do not share your personal information with third parties except:

• Service providers who help us operate our business (e.g., MaidCentral for scheduling/billing)
• As required to fulfill your service request
• As required by law

Payment Information

BritLin Cleaning does not collect or store credit card information directly through this Site. Billing and payment processing, where applicable, are handled through our third-party client portal (MaidCentral), which maintains its own security and privacy safeguards for payment data.

Your Rights and Choices

You may contact us at any time, using the phone number or email address listed on this Site, to:

• Ask what information we have about you
• Correct inaccurate information
• Request deletion of your information
• Opt out of future marketing emails or texts
• Ask questions about how your information is used

Texas residents have additional rights under the Texas Data Privacy and Security Act (TDPSA), where applicable, including the right to confirm whether we are processing your personal data, correct inaccuracies, request deletion, and obtain a copy of your data. To exercise these rights, contact us using the information below.

Security

We take reasonable precautions to protect the information you provide to us. Access to personally identifiable information is limited to employees who need it to perform their job duties (e.g., scheduling, billing, or customer service). Where sensitive information is transmitted online (such as through our client portal), it is encrypted in transit.

No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

This Site is not directed at children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

BritLin Cleaning, LLC 1101 Satellite View, Unit 405 Round Rock, TX 78665 Phone: (512) 566-3292